In a world that is fast-changing, full of uncertainties and where Artificial Intelligence (AI) is the future, our focus is still about people. We want to make a difference in the lives, careers and businesses of our colleagues, our client partners, our suppliers and the public.

  • Customer-oneness: No separation exists between JACE and our customers. Our future is designed for the customer by the customer as we collaborate and share ideas, knowledge and connections. This gives us a unique perspective that is used to create amazing products and services over and over.
  • Accountability: Every employee, no matter what level of seniority has an equal responsibility to lead by example in keeping track of our commitments and ensuring that we deliver on them. We take ownership of our actions, behaviours, performance and decisions, and we use our initiative to bring about success for all who we engage and serve.
  • Reliability: We are committed to delivering service that is on time and error-free, and effective teamwork is essential for this to happen. Teamwork enables us to support each other to provide a seamless service that exceeds the expectations of our clients.
  • Integrity: At JACE, we look for persons with a strong moral compass to join our work family. Our employees must be honest, honourable and possess ethical convictions that allow us to operate in an exemplary manner at all times, even when no-one is looking.
  • No Excuses: Reasons help us to understand why something did or did not happen. An “excuse” on the other hand, is used to channel blame elsewhere and using a reason as an excuse to justify non-performance is not tolerated at JACE.

  • Gratitude: We work hard to create an environment where our people feel valued and appreciated for who they are, not just what they do. We recognize and celebrate our colleagues’ strengths, especially when those strengths are different from our own.